Research on the Factors Affecting Search Failure in Digital Library

Subjects: Library Science，Information Science >> Library Science submitted time 2023-07-26 Cooperative journals: 《图书情报工作》

Wang Kaifei Huang Kun

Abstract： [Purpose/significance] This paper discusses how task type, need for cognition and self-efficacy influence the frequency of failure.[Method/process] Using a cognitive complexity framework, the research designs five search tasks, and recruits 30 participants of Beijing Normal University to conduct takes. It obtains the relevant data by recording the participants searching process.[Result/conclusion] Task type and need for cognition have impact on the task of failure, and self-efficacy has impact on the query of failure. The users are more likely to encounter task failures, when they complete higher cognitive complexity of the tasks. The higher cognitive needs users will encounter smaller number of task failures, and have higher evaluation of the task. Higher self-efficacy users will encounter smaller number of query failures.

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