An Empirical Study on the Learning Agility of Librarian Based on the Smart Service Situation

Subjects: Library Science，Information Science >> Library Science submitted time 2023-08-27 Cooperative journals: 《图书情报工作》

Chen Mang Zhang Qingpu Chen Jing

Abstract： [Purpose/significance] Based on the study of learning acuity, this paper explores the problems associated with the unfamiliar new situation of the intelligence service, which rapidly improves the self-quality and potential ability and thus effectively competes the new job, to provide reference for smart service development. [Method/process] By collecting 189 questionnaires from domestic "Double First-rate" colleges and universities, this paper attempts to analyze the key components of learning agility based on smart service, and its relationship with service innovation willingness and service effectiveness, which uses the method of structural equation. [Result/conclusion] Results suggest that: (1) In the context of intelligent service, the learning acuity of a librarian is composed of four key factors, such as Self-Insight(SI), Interpersonal Acumen(IA), Change Alacrity(CA) and Environmental Mindfulness(EM). (2) These factors have a significant positive correlation to service innovation intention and service effectiveness. (3) The service innovation intention has a significant positive correlation to service effectiveness. Finally, this paper makes a thorough discussion on the management of library and information services, and puts forward the corresponding countermeasures and suggestions.

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